Frequently Asked Questions

  • Monday to Friday – collection between 12pm and 3pm, return between 9am and 11am.
  • Appointments outside of normal hours can be arranged at extra cost – Please speak to the office.
  • Saturday and Sunday – closed unless arranged otherwise.
  • Please allow one hour for a demonstration of the vehicle upon collection and thirty minutes for the return inspection.
  • Please note there will be a late return fee charged by the hour, for all vehicles returned after 11am.
  • Full UK Driving Licence and DVLA check code.
  • Valid Passport.
  • Bank statement or credit card statement and one utility bill as proof of your home address (to be dated within 90 days).
  • Credit/debit card for payment – please note the payee will need to be the main hirer and must be present at vehicle collection.
  • Comprehensive UK insurance cover for the primary driver.
  • No restrictions on mileage.
  • Breakdown cover anywhere in the UK (excluding Ireland).
  • One-on-one tour of the vehicle before you leave.
  • Kitchen Pack.
  • Drivers aged 25 – 70 years old with a full, valid Driving Licence, held for more than three years, with a maximum of Three penalty points.
  • Up to one additional driver can be added at a cost of £50 per driver, plus VAT, same conditions apply.
  • Yes. £750 is payable via credit or debit card when you collect your vehicle
  • The card holder must be present at collection to pay the security deposit

Unfortunately bedding and towels are NOT included as standard.

  • Yes, pets are allowed in our Campervans, any damage will be payable from security deposit.
  • Please note, that there is a Pet Friendly valeting charge of £75 + vat.

This option is not currently available.

  • All of our Campervans have UK breakdown cover with the Volkswagen Assist.

All bookings are for a minimum of three nights/four days, unless otherwise agreed.

  • All our Campervans are non-smoking without exception.

The excess will be £1,000 for any damage or loss.